Frequently asked
FAQ
Everything about ordering custom pizza boxes — and if your question isn’t here, just call or text us.
Ordering
What’s the minimum order?
Our minimum is just 12 boxes for standard personal, medium, large, and XL boxes. Smaller runs of the corrugated deep-dish box can be quoted case by case.
Is there a maximum order size?
No. We regularly produce runs into the tens of thousands for pizzerias, chains, and delivery brands.
Can I order a sample before a bulk run?
Yes. We can produce a pre-production proof so you can approve the physical box before we run the full order — ask us for terms when you request your quote.
Can I mix products or styles in one order?
Yes. Combine sizes — say a 12in Medium Pizza Box for standard orders and a 16in XL Pizza Box for party pies — and the combined volume counts toward your price tier.
Can I reorder later and match my last batch?
Yes. We keep your artwork, size, and color specs on file, so reorders match your previous run exactly and move faster.
Design & Artwork
Do you charge for mockups?
No. Mockups are free with unlimited revisions until you approve. You only pay once the design is signed off and production begins.
What artwork files do you need?
Vector files (AI, EPS, SVG, or PDF) are ideal. If you only have a photo or a PNG, our designers will recreate your logo print-ready at no charge.
I don’t have a logo — can you help?
Yes. Send a reference — a photo, a sketch, or even a description — and our designers will build print-ready artwork for you.
Can you match my brand (Pantone) colors?
Yes. We offer custom Pantone matching on the print so your pizza boxes match your brand exactly.
Can you individually personalize each box?
Yes for larger custom projects — send a spreadsheet of names, dates, or SKUs. This is popular for franchise rollouts and event orders; ask about setup for variable printing.
How many revisions do I get?
Unlimited, and always free, until you approve the mockup.
Production & Shipping
How long does production take?
2 weeks (faster turnaround available with express shipping) from approved mockup for standard sizes, and slightly longer for the deep-dish box or custom dimensions.
Do you offer rush production?
Yes. Rush is available for firm launch or event deadlines — tell us your in-hands date and we’ll confirm what’s possible.
Where do you ship?
Nationwide across the U.S., and internationally on request. See our Shipping Policy for details.
How much is shipping?
Shipping is quoted with your order based on quantity and destination. Boxes ship flat-packed, which keeps freight economical even on large bulk orders.
Can you ship to multiple addresses?
Yes. Provide a distribution list with your order and we’ll split the shipment across locations — common for multi-unit chains.
What if my order arrives damaged or wrong?
We make it right. If an order arrives defective or does not match your approved mockup, we remake or replace the affected items.
Pricing & Payment
How much do pizza boxes cost?
Bulk pricing is by quote and improves as the run grows. Each product page shows its range.
Why don’t you list exact prices?
Price depends on quantity, size, and decoration method. A quote is the only accurate number — and we return one within a business day.
What payment methods do you accept?
All major credit cards, ACH bank transfer, and purchase orders for established organizations and institutions.
Do you offer a price-match or lowest-price guarantee?
Yes. If you have a comparable written quote, we’ll match or beat it — that’s our lowest-price guarantee.
Product & Care
What colors and finishes are available?
Kraft brown, White, Full-color print, Black ink only, and custom Pantone-matched print, across personal, medium, large, XL, and deep-dish sizes.
Is the print really grease-resistant?
Yes. Our flexo printing and board options are chosen for food-service use and resist smearing or flaking from normal grease and steam exposure.
What are the boxes made of?
Corrugated kraft or white-coated box board, single-wall standard with double-wall available for the deep-dish box and oversized orders.
How do I store them before use?
Store flat-packed boxes in a cool, dry place away from direct sunlight and moisture until you’re ready to assemble and use them.
🎁 Monthly Giveaway
Win Free Stuff
Enter below for a chance to win plus receive 10% off your first order.
🎉 You are in!
Check your email for your 10% off code. Good luck!